HP laserjet M140W scanner non rilevato

Riconoscimento, installazione e configurazione delle periferiche.
zovan
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Distribuzione: Ubuntu 18.04.6 LTS
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HP laserjet M140W scanner non rilevato

Messaggio da zovan »

buongiorno a tutti
ho da poco acquistato la stampante multifunzione HP laserjet MFP M140w ma Ubuntu (18.04.6 LTS) non riesce a rilevare lo scanner.
Ho letto decine di discussioni simili e provato di tutto ma non riesco a venirne a capo.
La stampante funziona (sia con wireless che con USB) ma lo scanner no.
Ho provato diverse versioni di HPLIP ma niente da fare
qui sotto alcune risposte dal terminale

casa@casa:~$ lsusb
Bus 001 Device 003: ID 058f:6362 Alcor Micro Corp. Flash Card Reader/Writer
Bus 001 Device 002: ID 03f0:0372 Hewlett-Packard
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 046d:c077 Logitech, Inc. M105 Optical Mouse
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

casa@casa:~$ sudo sane-find-scanner
[sudo] password di casa:
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
found USB scanner (vendor=0x03f0 [HP], product=0x0372 [HP LaserJet MFP M139-M142]) at libusb:001:002
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.

casa@casa:~$ scanimage -L
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

casa@casa:~$ hp-check
Saving output in log file: /home/casa/hp-check.log

HP Linux Imaging and Printing System (ver. 3.21.8)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to
determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built
HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and
run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version


---------------
| SYSTEM INFO |
---------------

Kernel: 5.4.0-150-generic #167~18.04.1-Ubuntu SMP Wed May 24 00:51:14 UTC 2023 GNU/Linux
Host: casa
Proc: 5.4.0-150-generic #167~18.04.1-Ubuntu SMP Wed May 24 00:51:14 UTC 2023 GNU/Linux
Distribution: 12 18.04
Bitness: 32 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.21.8
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 18.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.21.8

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.21.8
html=/usr/share/doc/hplip-3.21.8
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.21.8
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: File o directory non esistente

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1723795349
pending_upgrade_time = 0

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri =
printer_name =
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = 16/08/2024 11:34:45
version = 3.21.8


<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------
| COMPILEDEP |
--------------

gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.5.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -

------------------------
| General Dependencies |
------------------------

libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python-xml Python XML libraries REQUIRED - 2.2.5 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 5.1.0 OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.12.1 OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.27 OK -
python-devel Python devel - Python development files REQUIRED 2.2 2.7.17 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK -
libavahi-dev libavahi-dev REQUIRED - - OK -
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK -
python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.17 OK -
python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
sane SANE - Scanning library REQUIRED - - OK -

----------------------
| Scan Configuration |
----------------------

scanext Scan-SANE-Extension REQUIRED - 3.21.8 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.21.8 OK 'hpaio found in /etc/sane.d/dll.conf'

-------------------------
| External Dependencies |
-------------------------

gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.26 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running'
network network -wget OPTIONAL - 1.19.4 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
dbus DBus - Message bus system REQUIRED - 1.12.2 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -

---------------------
| Python Extentions |
---------------------

hpmudext IO-Extension REQUIRED - 3.21.8 OK -
cupsext CUPS-Extension REQUIRED - 3.21.8 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------


HP_HP_LaserJet_MFP_M139-M142
----------------------------
Type: Unknown
Device URI: dnssd://HP%20LaserJet%20MFP%20M140w%20(AEC44B)._ipp._tcp.local/?uuid=4822579a-2584-4fed-ae09-a617d91d4bcb
PPD: /etc/cups/ppd/HP_HP_LaserJet_MFP_M139-M142.ppd
warning: Failed to read /etc/cups/ppd/HP_HP_LaserJet_MFP_M139-M142.ppd ppd file
PPD Description:
Printer status: la stampante HP_HP_LaserJet_MFP_M139-M142 è inattiva. è stata abilitata da ven 16 ago 2024 10:27:19 CEST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.


--------------
| PERMISSION |
--------------

error: Unsupported model: HP_LaserJet_MFP_M139-M142

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None


Total Errors: 0
Total Warnings: 1
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magozurlinux
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Sesso: Maschile
Località: Pisa

Re: HP laserjet M140W scanner non rilevato

Messaggio da magozurlinux »

Ciao.

Ubuntu 18.04 LTS non è più supportato, passa alla 22.04 LTS.
Xubuntu 22.04 LTS - saluti da magozurlinux a tutti gli utenti del forum :ciao:
zovan
Prode Principiante
Messaggi: 2
Iscrizione: ieri, 10:19
Desktop: plasma
Distribuzione: Ubuntu 18.04.6 LTS
Sesso: Maschile

Re: HP laserjet M140W scanner non rilevato

Messaggio da zovan »

pensavo che la 18.04 fosse l ultima revisione compatibile con il mio PC (32 bit)
quindi posso fare l upgrade senza problemi ?
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magozurlinux
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Messaggi: 25019
Iscrizione: mercoledì 17 marzo 2010, 17:44
Desktop: xubuntu
Distribuzione: Xubuntu 22.04.3 LTS x86_64
Sesso: Maschile
Località: Pisa

Re: HP laserjet M140W scanner non rilevato

Messaggio da magozurlinux »

zovan ha scritto:
ieri, 20:41
pensavo che la 18.04 fosse l ultima revisione compatibile con il mio PC (32 bit)
quindi posso fare l upgrade senza problemi ?
La 22.04 LTS è a 64bit, quella 32bit non c'è.

Se hai un pc a 32bit, prova MX linux architettura 32bit oppure Linux Mint.
Xubuntu 22.04 LTS - saluti da magozurlinux a tutti gli utenti del forum :ciao:
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