[Risolto] Scanner Samsung Scx-4300 non funziona

[Andrea09]

Ciao a tutti,
ho un problema con lo scanner della stampante Samsung Scx-4300. Sostanzialmente ha smesso di colpo di funzionare. Il resto va; stampo e fotocopio - coi comandi manuali - senza problemi.
Ho provato di tutto e letto gli altri post in tema sul forum. Ho installato driver e sane; ma nulla.

Qualcuno è in grado di aiutarmi?

Grazie!
andrea

[enziosavio]

Il cavo è integro ?
Prova anche a cambiare porta usb

[magozurlinux]

Da terminale postami questi comandi con la multifunzione Samsung accesa:

Codice: Seleziona tutto

lsusb

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scanimage -L

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sane-find-scanner

[Andrea09]

Sì sì, la stampante è ben collegata, visto che le stampe dal pc vanno e ho già provato a cambiare le porte usb.

Per Magozurlinux:
Ecco i rusultati.

lsusbs

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Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 005: ID 04e8:342e Samsung Electronics Co., Ltd 
Bus 001 Device 003: ID 03f0:8607 Hewlett-Packard Optical Mobile Mouse
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 

scanimage -L

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No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

sane-find-scanner

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No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

sane-find-scanner

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  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions)
could not fetch string descriptor: Pipe error
could not fetch string descriptor: Pipe error
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0003 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 003:001: Access denied (insufficient permissions)
  # No USB scanners found. If you expected something different, make sure that
  # you have loaded a kernel driver for your USB host controller and have setup
  # the USB system correctly. See man sane-usb for details.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

  # You may want to run this program as root to find all devices. Once you
  # found the scanner devices, be sure to adjust access permissions as
  # necessary.

Spero possa aiutarti.

Grazie,
andrea

[magozurlinux]

Dice che ci sono permessi insufficienti.

Postami questo comando:

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sudo sane-find-scanner

[jackynet92]

Per postare correttamente i risultati del terminale e/o listati sul forum basta:

• 1. selezionare il testo del terminale
  2. tasto destro copia (in alternativa premere Ctrl + maiusc + C)
  3. incollare sul forum negli appropriati code, ovvero selezionare il testo e cliccare su Codice

Codice: Seleziona tutto

[color=#FF0000] qui inserisci il testo [/color][ /code]

[code]in modo da ottenere qualcosa di simile

Provvedi a correggere il post, basta cliccare su modifica e seguire la procedura che ti ho spiegato.

[Andrea09]

Ecco qui:

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# sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

could not fetch string descriptor: Pipe error
could not fetch string descriptor: Pipe error
  # No USB scanners found. If you expected something different, make sure that
  # you have loaded a kernel driver for your USB host controller and have setup
  # the USB system correctly. See man sane-usb for details.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

Grazie!

[magozurlinux]

Prego, di nulla!

Da terminale dai questi comandi:

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sudo gedit /etc/udev/rules.d/71-scx4300.rules

copia e incolla questa riga:

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ATTR{idVendor}=="04e8", ATTR{idProduct}=="342e", MODE:="0664", GROUP:="lp", ENV{libsane_matched}:="yes"

salva ed esci dall'editor di testo.

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sudo service udev restart

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sudo adduser $USER scanner

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sudo adduser $USER saned

riavvia il pc.

Da terminale postami questi comandi:

Codice: Seleziona tutto

scanimage -L

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sane-find-scanner

[Andrea09]

Domani pomeriggio provo e ti dico com'è andata.

[Andrea09]

Ciao, ho fatto tutto.
Ora ti scrivo il risultato dei due comandi.

scanimage -L

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No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

sane-find-scanner

Codice: Seleziona tutto

# sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions)
could not fetch string descriptor: Pipe error
could not fetch string descriptor: Pipe error
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0003 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 003:001: Access denied (insufficient permissions)
  # No USB scanners found. If you expected something different, make sure that
  # you have loaded a kernel driver for your USB host controller and have setup
  # the USB system correctly. See man sane-usb for details.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

  # You may want to run this program as root to find all devices. Once you
  # found the scanner devices, be sure to adjust access permissions as
  # necessary.

A presto!

[Andrea09]

E' un caso talmente disperato?

[magozurlinux]

Da terminale dai questi comandi:

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sudo gedit /etc/sane.d/xerox_mfp.conf

scorri il file, controlla se ci sono queste righe; altrimenti aggiungile:

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#Samsung SCX-4300 
usb 0x04e8 0x342e

salva ed esci dall'editor di testo.

riavvia il pc.

[Andrea09]

Funziona!!!!

Grazie grazie grazie grazie!!!!!!!!!!

[jackynet92]

Ciao, [Risolto] va messo al titolo del primo post.

[Andrea09]

Fatto!

[magozurlinux]

Prego, di nulla!

Ciao