Stampante Brother MFC-J6530DW: improvvisamente non stampa più

[Ghepus]

Codice: Seleziona tutto

cat /etc/sane.d/dll.conf
# dll.conf - Configuration file for the SANE dynamic backend loader
#
# Backends can also be enabled by configuration snippets under the dll.d/
# directory -- third party backends can drop their configuration file in
# this in this directory, named after the backend.
#
# The next line enables the network backend; comment it out if you don't
# need to use a remote SANE scanner over the network -- see sane-net(5)
# and saned(8) for details.
net
abaton
agfafocus
apple
artec
artec_eplus48u
as6e
avision
bh
canon
canon630u
canon_dr
#canon_pp
cardscan
coolscan
#coolscan2
coolscan3
#dc210
#dc240
#dc25
dell1600n_net
dmc
epjitsu
#epson
epson2
epsonds
escl
fujitsu
genesys
#gphoto2
gt68xx
hp
hp3500
hp3900
hp4200
hp5400
hp5590
hpljm1005
hpsj5s
hs2p
ibm
kodak
kodakaio
kvs1025
kvs20xx
kvs40xx
leo
lexmark
ma1509
magicolor
matsushita
microtek
microtek2
mustek
#mustek_pp
mustek_usb
mustek_usb2
nec
niash
#p5
pie
pieusb
pint
pixma
plustek
#plustek_pp
#pnm
qcam
ricoh
ricoh2
rts8891
s9036
sceptre
sharp
sm3600
sm3840
snapscan
sp15c
#st400
#stv680
tamarack
teco1
teco2
teco3
#test
u12
umax
umax1220u
#umax_pp
v4l
xerox_mfp









brother4

Codice: Seleziona tutto

$ groups
opc adm lp cdrom sudo dip plugdev lpadmin nopasswdlogin scanner saned lxd sambashare vboxusers

Codice: Seleziona tutto

:~$ cat /etc/sane.d/brother.conf
cat: /etc/sane.d/brother.conf: File o directory non esistente

Codice: Seleziona tutto

:~$ locate 60-libsane
/usr/lib/udev/rules.d/60-libsane.rules

[Ghepus]

Codice: Seleziona tutto

cat /etc/sane.d/dll.conf
# dll.conf - Configuration file for the SANE dynamic backend loader
#
# Backends can also be enabled by configuration snippets under the dll.d/
# directory -- third party backends can drop their configuration file in
# this in this directory, named after the backend.
#
# The next line enables the network backend; comment it out if you don't
# need to use a remote SANE scanner over the network -- see sane-net(5)
# and saned(8) for details.
net
abaton
agfafocus
apple
artec
artec_eplus48u
as6e
avision
bh
canon
canon630u
canon_dr
#canon_pp
cardscan
coolscan
#coolscan2
coolscan3
#dc210
#dc240
#dc25
dell1600n_net
dmc
epjitsu
#epson
epson2
epsonds
escl
fujitsu
genesys
#gphoto2
gt68xx
hp
hp3500
hp3900
hp4200
hp5400
hp5590
hpljm1005
hpsj5s
hs2p
ibm
kodak
kodakaio
kvs1025
kvs20xx
kvs40xx
leo
lexmark
ma1509
magicolor
matsushita
microtek
microtek2
mustek
#mustek_pp
mustek_usb
mustek_usb2
nec
niash
#p5
pie
pieusb
pint
pixma
plustek
#plustek_pp
#pnm
qcam
ricoh
ricoh2
rts8891
s9036
sceptre
sharp
sm3600
sm3840
snapscan
sp15c
#st400
#stv680
tamarack
teco1
teco2
teco3
#test
u12
umax
umax1220u
#umax_pp
v4l
xerox_mfp








brother4

Codice: Seleziona tutto

$ groups
opc adm lp cdrom sudo dip plugdev lpadmin nopasswdlogin scanner saned lxd sambashare vboxusers

Codice: Seleziona tutto

:~$ cat /etc/sane.d/brother.conf
cat: /etc/sane.d/brother.conf: File o directory non esistente

Codice: Seleziona tutto

:~$ locate 60-libsane
/usr/lib/udev/rules.d/60-libsane.rules

[Ghepus]

Codice: Seleziona tutto

:~$ cat /etc/sane.d/dll.conf
# dll.conf - Configuration file for the SANE dynamic backend loader
#
# Backends can also be enabled by configuration snippets under the dll.d/
# directory -- third party backends can drop their configuration file in
# this in this directory, named after the backend.
#
# The next line enables the network backend; comment it out if you don't
# need to use a remote SANE scanner over the network -- see sane-net(5)
# and saned(8) for details.
net
abaton
agfafocus
apple
artec
artec_eplus48u
as6e
avision
bh
canon
canon630u
canon_dr
#canon_pp
cardscan
coolscan
#coolscan2
coolscan3
#dc210
#dc240
#dc25
dell1600n_net
dmc
epjitsu
#epson
epson2
epsonds
escl
fujitsu
genesys
#gphoto2
gt68xx
hp
hp3500
hp3900
hp4200
hp5400
hp5590
hpljm1005
hpsj5s
hs2p
ibm
kodak
kodakaio
kvs1025
kvs20xx
kvs40xx
leo
lexmark
ma1509
magicolor
matsushita
microtek
microtek2
mustek
#mustek_pp
mustek_usb
mustek_usb2
nec
niash
#p5
pie
pieusb
pint
pixma
plustek
#plustek_pp
#pnm
qcam
ricoh
ricoh2
rts8891
s9036
sceptre
sharp
sm3600
sm3840
snapscan
sp15c
#st400
#stv680
tamarack
teco1
teco2
teco3
#test
u12
umax
umax1220u
#umax_pp
v4l
xerox_mfp








brother4

Codice: Seleziona tutto

~$ groups
opc adm lp cdrom sudo dip plugdev lpadmin nopasswdlogin scanner saned lxd sambashare vboxusers

Codice: Seleziona tutto

:~$ cat /etc/sane.d/brother.conf
cat: /etc/sane.d/brother.conf: File o directory non esistente

Codice: Seleziona tutto

:~$ locate 60-libsane
/usr/lib/udev/rules.d/60-libsane.rule

[Ghepus]

Le mie risposte non compaiono.

[magozurlinux]

Le mie risposte non compaiono.

Ci sono; l'hai postati 2 volte.

Da terminale dai questi comandi:

Codice: Seleziona tutto

sudo nano /etc/sane.d/brother.conf

copia e incolla queste righe:

Codice: Seleziona tutto

[code]
#Ubuntu 

# Brother USB
# For libusb support for unknown scanners use the following command
# usb <product ID> <device ID>
usb 0x04f9 0x03e0

premi i tasti Ctrl o e poi Invio per salvare; per uscire dall'editor di testo premi i tasti Ctrl x.

Codice: Seleziona tutto

sudo chmod a+w /dev/bus/usb/002/005

Riavvia il pc.

Prova lo scanner.

Da terminale postami questo comando:

Codice: Seleziona tutto

cat /usr/lib/udev/rules.d/60-libsane.rules

[Ghepus]

Codice: Seleziona tutto

# This file was automatically created based on description files (*.desc)
# by sane-desc 3.5 from sane-backends 1.0.29
#
# udev rules file for supported USB and SCSI devices
#
# For the list of supported USB devices see /usr/lib/udev/hwdb.d/20-sane.hwdb
#
# The SCSI device support is very basic and includes only
# scanners that mark themselves as type "scanner" or
# SCSI-scanners from HP and other vendors that are entitled "processor"
# but are treated accordingly.
#
# If your SCSI scanner isn't listed below, you can add it to a new rules
# file under /etc/udev/rules.d/.
#
# If your scanner is supported by some external backend (brother, epkowa,
# hpaio, etc) please ask the author of the backend to provide proper
# device detection support for your OS
#
# If the scanner is supported by sane-backends, please mail the entry to
# the sane-devel mailing list (sane-devel@alioth-lists.debian.net).
#
ACTION!="add", GOTO="libsane_rules_end"

# The following rule will disable USB autosuspend for the device
ENV{DEVTYPE}=="usb_device", ENV{libsane_matched}=="yes", TEST=="power/control", ATTR{power/control}="on"

SUBSYSTEMS=="scsi", GOTO="libsane_scsi_rules_begin"
GOTO="libsane_rules_end"

LABEL="libsane_scsi_rules_begin"
KERNEL!="sg[0-9]*", GOTO="libsane_rules_end"

# Generic: SCSI device type 6 indicates a scanner
ATTRS{type}=="6", ENV{libsane_matched}="yes"

# Some scanners advertise themselves as SCSI device type 3

# Wildcard: for some Epson SCSI scanners
ATTRS{type}=="3", ATTRS{vendor}=="EPSON", ATTRS{model}=="SCANNER*", ENV{libsane_matched}="yes"

# Epson Expression 800 | Epson Expression 800
ATTRS{type}=="3", ATTRS{vendor}=="EPSON", ATTRS{model}=="Expression800", ENV{libsane_matched}="yes"

# Epson Perfection 2450 | Epson GT-9700F | Epson Perfection 2450 PHOTO
ATTRS{type}=="3", ATTRS{vendor}=="EPSON", ATTRS{model}=="GT-9700", ENV{libsane_matched}="yes"

# Epson Perfection 3200 | Epson GT-9800F | Epson Perfection 3200 PHOTO
ATTRS{type}=="3", ATTRS{vendor}=="EPSON", ATTRS{model}=="GT-9800", ENV{libsane_matched}="yes"

# Epson GT-X900 | Epson Perfection V700 Photo | Epson Perfection V750 Photo
ATTRS{type}=="3", ATTRS{vendor}=="EPSON", ATTRS{model}=="GT-X900", ENV{libsane_matched}="yes"

# Epson Perfection 636S | Epson Perfection 1200S | Epson Perfection 1200S
ATTRS{type}=="3", ATTRS{vendor}=="EPSON", ATTRS{model}=="Perfection1200", ENV{libsane_matched}="yes"

# Epson Perfection 636 | Epson Perfection 636S
ATTRS{type}=="3", ATTRS{vendor}=="EPSON", ATTRS{model}=="Perfection636", ENV{libsane_matched}="yes"

# Hewlett-Packard ScanJet 4p
ATTRS{type}=="3", ATTRS{vendor}=="HP", ATTRS{model}=="C1130A", ENV{libsane_matched}="yes"

# Hewlett-Packard ScanJet IIc
ATTRS{type}=="3", ATTRS{vendor}=="HP", ATTRS{model}=="C1750A", ENV{libsane_matched}="yes"

# Hewlett-Packard ScanJet IIp
ATTRS{type}=="3", ATTRS{vendor}=="HP", ATTRS{model}=="C1790A", ENV{libsane_matched}="yes"

# Hewlett-Packard ScanJet IIcx
ATTRS{type}=="3", ATTRS{vendor}=="HP", ATTRS{model}=="C2500A", ENV{libsane_matched}="yes"

# Hewlett-Packard ScanJet 4c
ATTRS{type}=="3", ATTRS{vendor}=="HP", ATTRS{model}=="C2520A", ENV{libsane_matched}="yes"

# Hewlett-Packard ScanJet 5p
ATTRS{type}=="3", ATTRS{vendor}=="HP", ATTRS{model}=="C5110A", ENV{libsane_matched}="yes"

# Hewlett-Packard ScanJet 6200C
ATTRS{type}=="3", ATTRS{vendor}=="HP", ATTRS{model}=="C6270A", ENV{libsane_matched}="yes"

# Hewlett-Packard ScanJet 6300C
ATTRS{type}=="3", ATTRS{vendor}=="HP", ATTRS{model}=="C7670A", ENV{libsane_matched}="yes"


LABEL="libsane_rules_end"

Lo scanner ora funziona. (E' vincolata alla presa precisa su cui è collegato?)

[magozurlinux]

La presa è posteriore o anteriore del pc; perché quelle anteriori non funzionano correttamente.

[Ghepus]

La presa è posteriore o anteriore del pc; perché quelle anteriori non funzionano correttamente.

L'ho spostata nuovamente dietro. Come mai quelle anteriori hanno problemi?
Per le funzionalità di stampa?

[magozurlinux]

La presa è posteriore o anteriore del pc; perché quelle anteriori non funzionano correttamente.

L'ho spostata nuovamente dietro. Come mai quelle anteriori hanno problemi?
Per le funzionalità di stampa?

Quelle posteriori sono saldate alla motherboard, quelle anteriori tramite cavetto usb interno collegate tramite connettore all'interfaccia usb saldata sulla motherboard.

[Ghepus]

Lo scanner sembra non dare più problemi. Per la sezione stampa è possibile fare altro?

[magozurlinux]

Lo scanner sembra non dare più problemi. Per la sezione stampa è possibile fare altro?

Che problema ha la stampa.

[Ghepus]

Lo scanner sembra non dare più problemi. Per la sezione stampa è possibile fare altro?

Che problema ha la stampa.

Non stampa, compare in alto l'icona ma la comunicazione con la stampante non avviene.
Il documento resta a tempo inderterminato nella coda.

[magozurlinux]

Non stampa, compare in alto l'icona ma la comunicazione con la stampante non avviene.
Il documento resta a tempo inderterminato nella coda.

Da terminale con la multifunzione Brother accesa, postami questo comando:

Codice: Seleziona tutto

cat /var/log/cups/error_log

[Ghepus]

Non stampa, compare in alto l'icona ma la comunicazione con la stampante non avviene.
Il documento resta a tempo inderterminato nella coda.

Da terminale con la multifunzione Brother accesa, postami questo comando:

Codice: Seleziona tutto

cat /var/log/cups/error_log

Ho dato il comando ma da risultato "vuoto" non esce nessuna stringa.
Ti allego l'immagine della coda dei lavori.

[Ghepus]

Nessuna novità?

[magozurlinux]

Nessuna novità?

Da terminale postami questo comando:

Codice: Seleziona tutto

dmesg | grep usb

[Ghepus]

Codice: Seleziona tutto

:~$ dmesg | grep usb
[   17.681270] usbcore: registered new interface driver rtl8821cu
[  330.897554] usb 2-8.4: reset SuperSpeed USB device number 4 using xhci_hcd
[  330.919900] usb 2-8.4: device firmware changed
[  330.921140] usb 2-8.4: USB disconnect, device number 4
[  331.252785] usb 2-8.4: new SuperSpeed USB device number 5 using xhci_hcd
[  331.281385] usb 2-8.4: New USB device found, idVendor=0bda, idProduct=8153, bcdDevice=30.00
[  331.281394] usb 2-8.4: New USB device strings: Mfr=1, Product=2, SerialNumber=6
[  331.281397] usb 2-8.4: Product: USB 10/100/1000 LAN
[  331.281400] usb 2-8.4: Manufacturer: Realtek
[  331.281402] usb 2-8.4: SerialNumber: 000001
[  331.377478] usb 2-8.4: reset SuperSpeed USB device number 5 using xhci_hcd
[  336.172293] cdc_ether 1-2:2.0 enx7c8bca0ac7a0: unregister 'cdc_ether' usb-0000:02:00.0-2, CDC Ethernet Device
[  336.368650] usb 1-2: reset high-speed USB device number 3 using xhci_hcd
[  336.772604] usb 1-2: reset high-speed USB device number 3 using xhci_hcd
[  337.212622] usb 1-2: reset high-speed USB device number 3 using xhci_hcd
[  389.765518] usb 2-8.4: reset SuperSpeed USB device number 5 using xhci_hcd
[  390.121467] usb 2-8.4: reset SuperSpeed USB device number 5 using xhci_hcd
[  390.425457] usb 2-8.4: reset SuperSpeed USB device number 5 using xhci_hcd
[  390.857508] usb 2-8.4: reset SuperSpeed USB device number 5 using xhci_hcd
[  590.271083] usblp1: removed
[  590.297212] usblp 1-7:1.0: usblp1: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x04F9 pid 0x03E0
[  595.314548] usblp1: removed
[  595.341376] usblp 1-7:1.0: usblp1: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x04F9 pid 0x03E0

[magozurlinux]

:~$ dmesg | grep usb
[ 17.681270] usbcore: registered new interface driver rtl8821cu
[ 330.897554] usb 2-8.4: reset SuperSpeed USB device number 4 using xhci_hcd
[ 330.919900] usb 2-8.4: device firmware changed
[ 330.921140] usb 2-8.4: USB disconnect, device number 4
[ 331.252785] usb 2-8.4: new SuperSpeed USB device number 5 using xhci_hcd
[ 331.281385] usb 2-8.4: New USB device found, idVendor=0bda, idProduct=8153, bcdDevice=30.00
[ 331.281394] usb 2-8.4: New USB device strings: Mfr=1, Product=2, SerialNumber=6
[ 331.281397] usb 2-8.4: Product: USB 10/100/1000 LAN
[ 331.281400] usb 2-8.4: Manufacturer: Realtek
[ 331.281402] usb 2-8.4: SerialNumber: 000001
[ 331.377478] usb 2-8.4: reset SuperSpeed USB device number 5 using xhci_hcd
[ 336.172293] cdc_ether 1-2:2.0 enx7c8bca0ac7a0: unregister 'cdc_ether' usb-0000:02:00.0-2, CDC Ethernet Device
[ 336.368650] usb 1-2: reset high-speed USB device number 3 using xhci_hcd
[ 336.772604] usb 1-2: reset high-speed USB device number 3 using xhci_hcd
[ 337.212622] usb 1-2: reset high-speed USB device number 3 using xhci_hcd
[ 389.765518] usb 2-8.4: reset SuperSpeed USB device number 5 using xhci_hcd
[ 390.121467] usb 2-8.4: reset SuperSpeed USB device number 5 using xhci_hcd
[ 390.425457] usb 2-8.4: reset SuperSpeed USB device number 5 using xhci_hcd
[ 390.857508] usb 2-8.4: reset SuperSpeed USB device number 5 using xhci_hcd
[ 590.271083] usblp1: removed
[ 590.297212] usblp 1-7:1.0: usblp1: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x04F9 pid 0x03E0
[ 595.314548] usblp1: removed
[ 595.341376] usblp 1-7:1.0: usblp1: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x04F9 pid 0x03E0

A pc spento e tolto il cavo di alimentazione del pc, premi il tasto di accensione per 30'', togli la scheda di rete ethernet usb, da problemi alle porte usb.

Accendi il pc ed avvia Ubuntu;

Prova la stampante.

Da terminale postami questo comando con la stampante accesa:

Codice: Seleziona tutto

lsusb -t

[Ghepus]

:~$ dmesg | grep usb
[ 17.681270] usbcore: registered new interface driver rtl8821cu
[ 330.897554] usb 2-8.4: reset SuperSpeed USB device number 4 using xhci_hcd
[ 330.919900] usb 2-8.4: device firmware changed
[ 330.921140] usb 2-8.4: USB disconnect, device number 4
[ 331.252785] usb 2-8.4: new SuperSpeed USB device number 5 using xhci_hcd
[ 331.281385] usb 2-8.4: New USB device found, idVendor=0bda, idProduct=8153, bcdDevice=30.00
[ 331.281394] usb 2-8.4: New USB device strings: Mfr=1, Product=2, SerialNumber=6
[ 331.281397] usb 2-8.4: Product: USB 10/100/1000 LAN
[ 331.281400] usb 2-8.4: Manufacturer: Realtek
[ 331.281402] usb 2-8.4: SerialNumber: 000001
[ 331.377478] usb 2-8.4: reset SuperSpeed USB device number 5 using xhci_hcd
[ 336.172293] cdc_ether 1-2:2.0 enx7c8bca0ac7a0: unregister 'cdc_ether' usb-0000:02:00.0-2, CDC Ethernet Device
[ 336.368650] usb 1-2: reset high-speed USB device number 3 using xhci_hcd
[ 336.772604] usb 1-2: reset high-speed USB device number 3 using xhci_hcd
[ 337.212622] usb 1-2: reset high-speed USB device number 3 using xhci_hcd
[ 389.765518] usb 2-8.4: reset SuperSpeed USB device number 5 using xhci_hcd
[ 390.121467] usb 2-8.4: reset SuperSpeed USB device number 5 using xhci_hcd
[ 390.425457] usb 2-8.4: reset SuperSpeed USB device number 5 using xhci_hcd
[ 390.857508] usb 2-8.4: reset SuperSpeed USB device number 5 using xhci_hcd
[ 590.271083] usblp1: removed
[ 590.297212] usblp 1-7:1.0: usblp1: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x04F9 pid 0x03E0
[ 595.314548] usblp1: removed
[ 595.341376] usblp 1-7:1.0: usblp1: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x04F9 pid 0x03E0

A pc spento e tolto il cavo di alimentazione del pc, premi il tasto di accensione per 30'', togli la scheda di rete ethernet usb, da problemi alle porte usb.

Accendi il pc ed avvia Ubuntu;

Prova la stampante.

Da terminale postami questo comando con la stampante accesa:

Codice: Seleziona tutto

lsusb -t

Grazie, appena possibile faccio la prova. Il problema della sk di rete, secondo te, è HW oppure dipende da qualche incompatibilità della stessa con Linux? Può dipendere dal fatto che collego un numero eccessivo di periferiche usb?

[Ghepus]

Ho effettuato la prova dello spegnimento, scollegato la scheda di rete ma la stampante non va.

Codice: Seleziona tutto

:~$ lsusb -t
/:  Bus 06.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M
/:  Bus 05.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 480M
    |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
    |__ Port 3: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
    |__ Port 3: Dev 3, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M
/:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 10000M
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
    |__ Port 2: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/8p, 10000M
    |__ Port 6: Dev 2, If 0, Class=Hub, Driver=hub/4p, 5000M
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/14p, 480M
    |__ Port 1: Dev 2, If 0, Class=Vendor Specific Class, Driver=rtl8821cu, 480M
    |__ Port 2: Dev 3, If 1, Class=CDC Data, Driver=cdc_ether, 480M
    |__ Port 2: Dev 3, If 0, Class=Communications, Driver=cdc_ether, 480M
    |__ Port 6: Dev 4, If 0, Class=Hub, Driver=hub/4p, 480M
    |__ Port 7: Dev 5, If 0, Class=Printer, Driver=usblp, 480M
    |__ Port 7: Dev 5, If 1, Class=Vendor Specific Class, Driver=, 480M
    |__ Port 7: Dev 5, If 2, Class=Vendor Specific Class, Driver=, 480M
    |__ Port 12: Dev 6, If 0, Class=Mass Storage, Driver=usb-storage, 480M

Un'anomalia che riscontro è che a volte la tastiera usb va in tilt con le macchine virtuali oracle, all'interno della macchina non funziona o non funziona correttamente e sono costretto ad assegnarla alla macchina virtuale. Poi la disconetto e per un po il problema sparisce per ricomparire random.
Non so se possa essere collegato al problema della stampa. Infine la stampante resta in "elaborazione in corso".
Ultima annotazione: dalle macchine virtuali la stampante funziona, indipendentemente dal S.O.