[Risolto] HP Deskjet 3730 inattiva su Ubuntu GNOME 32bit

[Funemoto]

Salve a tutti,
premettendo che sono un beginner di Ubuntu, ho installato GNOME 32bit su un vecchio pc che ho in casa.
L'installazione è stata piuttosto semplice, seguendo anche le istruzioni di un amico che ha già esperienza con questo sistema operativo.
Tuttavia, quando ho provato a collegare la mia stampante HP Deskjet 3730, che risulta installata e visibile nel centro di controllo, questa però resta comunque inattiva: all'avvio di ogni lavoro di stampa appare la notifica di avvio e dopo poco quella di conclusione del lavoro, senza che la stampante entri in funzione.
Devo dire, inoltre, che la stampante non viene riconosciuta da HPLIP, né collegandola via usb né tramite wifi.
Sono tentato dall'andare a ricercare una vecchia Canon, che ho stipato da qualche parte, e tentare con quella, ma prima vorrei chiedere il vostro aiuto per quanto sopra.
Un ringraziamento in anticipo a chi mi aiuterà.

[magozurlinux]

Salve,

vai su Impostazioni di sistema > Stampanti, posizionati sull'icona della tua multifunzione HP, cliccaci col tasto destro del mouse, vai su Elimina.

Da terminale connesso ad Internet dai questo comando:

Codice: Seleziona tutto

sudo hp-setup

procedi con l'installazione della multifunzione HP.

[trekfan1]

Sarebbe opportuno che specificassi esattamente che versione di Ubuntu: 16.04 per caso? Perché è l'ultima LTS supportata con ISO a 32bit, dalla 18.04 ci sono solo le ISO a 64bit (eccetto che per le derivate e in caso di aggiornamento via internet) e ubuntu gnome ora è la versione standard (quindi semplicemente UBUNTU) e quindi non più derivata

[Stealth]

Nella lista dei devices supportati* da hplip la 3730 non c'è, si parte dalla 3735 in su. Spesso funziona, ma l'unico modo per saperlo è provare
ciao

* https://developers.hp.com/hp-linux-imag ... ices/index

[Funemoto]

Mi scuso, la versione di Ubuntu è proprio la 16.04.

In ogni caso, ho provato a dare il comando suggerito da magozurlinux, tuttavia vengono fuori alcuni errori.

Codice: Seleziona tutto

error: HPLIP is not installed properly or is installed without graphical support. Please reinstall HPLIP
warning: Qt/PyQt 4 initialization failed.
error: hp-setup requires GUI support (try running with  --qt3). Also, try using interactive (-i) mode.

[magozurlinux]

Mi scuso, la versione di Ubuntu è proprio la 16.04.

In ogni caso, ho provato a dare il comando suggerito da magozurlinux, tuttavia vengono fuori alcuni errori.

Codice: Seleziona tutto

error: HPLIP is not installed properly or is installed without graphical support. Please reinstall HPLIP
warning: Qt/PyQt 4 initialization failed.
error: hp-setup requires GUI support (try running with  --qt3). Also, try using interactive (-i) mode.

Da terminale connesso ad Internet dai questo comando:

Codice: Seleziona tutto

sudo apt-get install hplip-gui

da terminale postami questo comando:

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dpkg -l | grep hplip

[Funemoto]

Ecco qua, come da te richiesto.

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~$ dpkg -l | grep hplip
ii  hplip                                      3.16.3+repack0-1                           i386         HP Linux Printing and Imaging System (HPLIP)
ii  hplip-data                                 3.16.3+repack0-1                           all          HP Linux Printing and Imaging - data files
ii  hplip-gui                                  3.16.3+repack0-1                           all          HP Linux Printing and Imaging - GUI utilities (Qt-based)

Ho provato anche a far partire nuovamente hp-setup, ma non è andata a buon fine.
Questo quello che ne è uscito:

Codice: Seleziona tutto

~$ sudo hp-setup

HP Linux Imaging and Printing System (ver. 3.16.3)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

X Error: BadAccess (attempt to access private resource denied) 10
  Extension:    130 (MIT-SHM)
  Minor opcode: 1 (X_ShmAttach)
  Resource id:  0x139
X Error: BadShmSeg (invalid shared segment parameter) 128
  Extension:    130 (MIT-SHM)
  Minor opcode: 5 (X_ShmCreatePixmap)
  Resource id:  0x1800010
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x1800011
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x1800011
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x1800011
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x1800011
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x1800011

Done.
X Error: BadPixmap (invalid Pixmap parameter) 4
  Major opcode: 54 (X_FreePixmap)
  Resource id:  0x1800011
X Error: BadShmSeg (invalid shared segment parameter) 128
  Extension:    130 (MIT-SHM)
  Minor opcode: 2 (X_ShmDetach)
  Resource id:  0x1800010

Sembrava si fosse bloccato e dopo alcuni minuti di inattività ho chiuso il programma.

[magozurlinux]

La stampante HP era accesa quando hai ridato sudo hp-setup?

Da terminale connesso ad Internet dai questo comando:

Codice: Seleziona tutto

sudo hp-plugins

da terminale postami questi comandi sempre con la stampante accesa:

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sudo hp-doctor

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cat /var/log/cups/error_log

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lpstat-t

[Funemoto]

La stampante HP era accesa quando hai ridato sudo hp-setup?

Da terminale connesso ad Internet dai questo comando:

Codice: Seleziona tutto

sudo hp-plugins

da terminale postami questi comandi sempre con la stampante accesa:

Codice: Seleziona tutto

sudo hp-doctor

Codice: Seleziona tutto

cat /var/log/cups/error_log

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lpstat-t

Si, la stampante era accesa.

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~$ hp-doctor

HP Linux Imaging and Printing System (ver. 3.16.3)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


HP Linux Imaging and Printing System (ver. 3.16.3)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

 

Checking for Deprecated items....
No Deprecated items are found


Checking for HPLIP updates....
error: Failed to locate hp-upgrade utility


Checking for Dependencies....

---------------
| SYSTEM INFO |
---------------

 Kernel: 4.15.0-50-generic #54~16.04.1-Ubuntu SMP Wed May 8 15:50:20 UTC 2019 GNU/Linux
 Host: bottega
 Proc: 4.15.0-50-generic #54~16.04.1-Ubuntu SMP Wed May 8 15:50:20 UTC 2019 GNU/Linux
 Distribution: ubuntu 16.04
 Bitness: 32 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.16.3
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro  16.04 version 

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.16.3

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.16.3
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 05/20/19 18:18:33
version = 3.16.3


 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

--------------------------
|  External Dependencies |
--------------------------

 error: xsane         xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             -               MISSING    'xsane needs to be installed'
 error: dbus          DBus - Message bus system                                    REQUIRED        -               1.10.6          MISSING    'DBUS may not be installed or not running'
 policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.105           OK         -
 gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.26            OK         -
 scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.25          OK         -
 avahi-utils          avahi-utils                                                  OPTIONAL        -               0.6.32          OK         -
 error: cups          CUPS - Common Unix Printing System                           REQUIRED        1.1             -               INCOMPAT   'CUPS may not be installed or not running'
 network              network -wget                                                OPTIONAL        -               1.17.1          OK         -

-------------------------
|  General Dependencies |
-------------------------

 python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.0           OK         -
 libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.23'         OK         -
 error: cups-image    CUPS image - CUPS image development files                    REQUIRED        -               -               MISSING    'cups-image needs to be installed'
 error: sane-devel    SANE - Scanning library development files                    REQUIRED        -               -               MISSING    'sane-devel needs to be installed'
 error: libcrypto     libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.0.2           MISSING    'libcrypto needs to be installed'
 python3-notify2      Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               OK         -
 error: libusb        libusb - USB library                                         REQUIRED        -               1.0             MISSING    'libusb needs to be installed'
 python3-xml          Python XML libraries                                         REQUIRED        -               2.1.0           OK         -
 sane                 SANE - Scanning library                                      REQUIRED        -               -               OK         -
 error: python3-devel Python devel - Python development files                      REQUIRED        2.2             3.5.2           MISSING    'python3-devel needs to be installed'
 python3-pyqt4        PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             4.11.4          OK         -
 error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           -               MISSING    'libnetsnmp-devel needs to be installed'
 python3-pyqt4-dbus   PyQt 4 DBus - DBus Support for PyQt4                         OPTIONAL        4.0             4.11.4          OK         -
 python3-pil          PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               1.1.7           OK         -
 python3-reportlab    Reportlab - PDF library for Python                           OPTIONAL        2.0             3.3.0           OK         -
 error: libjpeg       libjpeg - JPEG library                                       REQUIRED        -               -               MISSING    'libjpeg needs to be installed'
 error: cups-devel    CUPS devel- Common Unix Printing System development files    REQUIRED        -               -               MISSING    'cups-devel needs to be installed'
 python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.5.2           OK         -

---------------
|  COMPILEDEP |
---------------

 error: libtool       libtool - Library building support services                  REQUIRED        -               -               MISSING    'libtool needs to be installed'
 error: gcc           gcc - GNU Project C and C++ Compiler                         REQUIRED        -               5.4.0           MISSING    'gcc needs to be installed'
 make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.1             OK         -

----------------------
|  Python Extentions |
----------------------

 cupsext              CUPS-Extension                                               REQUIRED        -               3.16.3          OK         -
 hpmudext             IO-Extension                                                 REQUIRED        -               3.16.3          OK         -

-----------------------
|  Scan Configuration |
-----------------------

 scanext              Scan-SANE-Extension                                          REQUIRED        -               3.16.3          OK         -
'/etc/sane.d/dll.d/hpaio' not found.
 hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.16.3          OK         'hpaio found in /etc/sane.d/dll.conf'

-----------------------
|  Other Dependencies |
-----------------------


------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

 
lpstat
------
Type: Unknown
Device URI: Nessuna destinazione aggiunta.


--------------
| PERMISSION |
--------------

error: Unsupported model: DeskJet_3700_series
Missing Required Dependencies
-----------------------------
error: 'libdbus-1-dev' package is missing/incompatible 
error: 'libcups2' package is missing or 'cups' service is not running.
error: 'libcupsimage2-dev' package is missing or 'cups' service is not running.
error: 'libsane-dev' package is missing/incompatible 
error: 'openssl' package is missing/incompatible 
error: 'libusb-1.0.0-dev' package is missing/incompatible 
error: 'python3-dev' package is missing/incompatible 
error: 'libsnmp-dev' package is missing/incompatible 
error: 'snmp-mibs-downloader' package is missing/incompatible 
error: 'libjpeg-dev' package is missing/incompatible 
error: 'libcups2-dev' package is missing or 'cups' service is not running.
error: 'cups-bsd' package is missing or 'cups' service is not running.
error: 'cups-client' package is missing or 'cups' service is not running.
error: 'libtool' package is missing/incompatible 
error: 'libtool-bin' package is missing/incompatible 
error: 'build-essential' package is missing/incompatible 
Missing Optional Dependencies
-----------------------------
error: 'gtk2-engines-pixbuf' package is missing/incompatible 
error: 'xsane' package is missing/incompatible 


ENTER SUDO PASSWORD
-------------------
Please enter the sudoer (bottega)'s password: 
Do you want to update repository and Install missing/incompatible packages. (a=install all*, c=custom_install, s=skip):a
Updating repository
-------------------
cmd =sudo dpkg --configure -a
cmd =sudo apt-get install --yes --force-yes -f
cmd =sudo apt-get update
Installing Missing/Incompatible packages
----------------------------------------
cmd =sudo apt-get install --assume-yes cups-client
cmd =sudo apt-get install --assume-yes python3-dev
cmd =sudo apt-get install --assume-yes xsane
cmd =sudo apt-get install --assume-yes openssl
cmd =sudo apt-get install --assume-yes libjpeg-dev
cmd =sudo apt-get install --assume-yes libsnmp-dev
cmd =sudo apt-get install --assume-yes libcups2-dev
cmd =sudo apt-get install --assume-yes cups-bsd
cmd =sudo apt-get install --assume-yes snmp-mibs-downloader
cmd =sudo apt-get install --assume-yes libdbus-1-dev
cmd =sudo apt-get install --assume-yes libtool
cmd =sudo apt-get install --assume-yes libcupsimage2-dev
cmd =sudo apt-get install --assume-yes build-essential
cmd =sudo apt-get install --assume-yes libusb-1.0.0-dev
cmd =sudo apt-get install --assume-yes libcups2
cmd =sudo apt-get install --assume-yes libtool-bin
cmd =sudo apt-get install --assume-yes gtk2-engines-pixbuf
cmd =sudo apt-get install --assume-yes libsane-dev
 

Checking Permissions....


Checking for Configured Queues....
No Queue added

warning: No Queue(s) configured.


Checking for HP Properitery Plugin's....
No plug-in printers are configured.
 
Diagnose completed...



More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html

Codice: Seleziona tutto

~$ cat /var/log/cups/error_log
~$ lpstat -t
lo scheduler è in funzione
nessuna destinazione predefinita di sistema
lpstat: Nessuna destinazione aggiunta.
lpstat: Nessuna destinazione aggiunta.
lpstat: Nessuna destinazione aggiunta.
lpstat: Nessuna destinazione aggiunta.

[magozurlinux]

La tua versione di hplip (3.16.3) per la tua multifunzione non va bene, devi aggiornarla alla versione hplip-3.17.11.run la scarichi da questo link:

https://sourceforge.net/projects/hplip/ ... p/3.17.11/


da terminale dai questi comandi connesso ad Internet:

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sudo apt-get purge hplip

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cd Scaricati

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sudo chmod +x hplip-3.17.11.run

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./hplib-3.17.11.run

dopo l'installazione di hplip dai questo comando:

Codice: Seleziona tutto

sudo hp-setup

[Funemoto]

La tua versione di hplip (3.16.3) per la tua multifunzione non va bene, devi aggiornarla alla versione hplip-3.17.11.run la scarichi da questo link:

https://sourceforge.net/projects/hplip/ ... p/3.17.11/


da terminale dai questi comandi connesso ad Internet:

Codice: Seleziona tutto

sudo apt-get purge hplip

Codice: Seleziona tutto

cd Scaricati

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sudo chmod +x hplip-3.17.11.run

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./hplib-3.17.11.run

dopo l'installazione di hplip dai questo comando:

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sudo hp-setup

Ho seguito i passaggi indicati, tuttavia hp-setup continua a non rispondere.

Codice: Seleziona tutto

~$ sudo hp-setup

HP Linux Imaging and Printing System (ver. 3.17.11)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

X Error: BadAccess (attempt to access private resource denied) 10
  Extension:    130 (MIT-SHM)
  Minor opcode: 1 (X_ShmAttach)
  Resource id:  0x139
X Error: BadShmSeg (invalid shared segment parameter) 128
  Extension:    130 (MIT-SHM)
  Minor opcode: 5 (X_ShmCreatePixmap)
  Resource id:  0x2c00010
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x2c00011
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x2c00011
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x2c00011
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x2c00011
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x2c00011
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x2c00011
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x2c00011
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x2c00011
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x2c00011
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x2c00011
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x2c00011
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x2c00011
X Error: BadDrawable (invalid Pixmap or Window parameter) 9
  Major opcode: 62 (X_CopyArea)
  Resource id:  0x2c00011

[magozurlinux]

Prova con questo comando connesso ad Internet:

Codice: Seleziona tutto

hp-setup -i

[Funemoto]

Prova con questo comando connesso ad Internet:

Codice: Seleziona tutto

hp-setup -i

Finalmente, è andato tutto a buon fine!
Grazie infinite, davvero.

[magozurlinux]

Prego, di nulla!

Perfetto!



Ciao