Stampante HP Officejet 4620

[StephanTO]

Ho comprato la stampante. Collegata all'usb. Riesco a stampare mah...non riesco a fare la scansione. Cosa devo fare ho provato a dare da terminale sudo apt-get install hplip hpijs hplip-gui e sudo apt-get install xsane. Apro simple scan mah niente....

[teolinux87]

http://forum.ubuntu-it.org/viewtopic.php?f=9&t=542098

[Diabolik62]

posta anche a stampante accesa e collegata
hp-check -r

[StephanTO]

stephan@stephan-MS-7236:~$ hp-check -r

HP Linux Imaging and Printing System (ver. 3.12.2)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2011-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux stephan-MS-7236 3.2.0-40-lowlatency #43-Ubuntu SMP PREEMPT Wed Apr 3 18:26:22 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

Distribution:
ubuntu 12.04

Checking Python version...
OK, version 2.7.3 installed

Checking PyQt 4.x version...
OK, version 4.9.1 installed.

Checking for CUPS...
Status: WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-VH8Jy8/pkcs11: File o directory non esistente
scheduler is running
warning: Version: (cups-config) Not available. Unable to determine installed version of CUPS.)
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 1.0.0


------------------------
| RUNTIME DEPENDENCIES |
------------------------


Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.


----------------------
| HPLIP INSTALLATION |
----------------------


Currently installed HPLIP version...
HPLIP 3.12.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.12.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.2
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no


Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0



Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 29/04/2013 21:40:03
version = 3.12.2



--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------


WARNING
-------
Type: Unknown
Device URI: gnome-keyring:: couldn't connect to: /tmp/keyring-VH8Jy8/pkcs11: File o directory non esistente

HP_Officejet_4620_series_FAX
----------------------------
Type: Unknown
Device URI: usb://HP/Officejet%204620%20series%20FAX?serial=CN2CO243CX05RT&interface=2
PPD: /etc/cups/ppd/HP_Officejet_4620_series_FAX.ppd
PPD Description: HP Officejet 4500 g510a-f hpijs, 3.12.2
Printer status: WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-VH8Jyprinter HP_Officejet_4620_series_FAX is idle. enabled since lun 29 apr 2013 20:43:03 CEST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.


----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
'hpaio' in '/etc/sane.d/dll.d/hplip'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-VH8Jy8/pkcs11: No such file or directory

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).


---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.



-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x6412 at 001:005:
Device URI: hp:/usb/Officejet_4620_series?serial=CN2CO243CX05RT
WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-VH8Jy8/pkcs11: File o directory non esistente
error: Unsupported model: Officejet_4620_series

---------------
| USER GROUPS |
---------------

stephan adm cdrom sudo audio dip plugdev lpadmin sambashare

error: User needs to be member of group 'lp' to enable print, scan & fax.
User member of group 'lpadmin'.

-----------
| SUMMARY |
-----------

error: 2 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html


Done.

[StephanTO]

stephan@stephan-MS-7236:~$ hp-check -r

HP Linux Imaging and Printing System (ver. 3.12.2)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2011-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux stephan-MS-7236 3.2.0-40-lowlatency #43-Ubuntu SMP PREEMPT Wed Apr 3 18:26:22 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

Distribution:
ubuntu 12.04

Checking Python version...
OK, version 2.7.3 installed

Checking PyQt 4.x version...
OK, version 4.9.1 installed.

Checking for CUPS...
Status: WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-VH8Jy8/pkcs11: File o directory non esistente
scheduler is running
warning: Version: (cups-config) Not available. Unable to determine installed version of CUPS.)
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 1.0.0


------------------------
| RUNTIME DEPENDENCIES |
------------------------


Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.


----------------------
| HPLIP INSTALLATION |
----------------------


Currently installed HPLIP version...
HPLIP 3.12.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.12.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.2
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no


Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0



Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 29/04/2013 21:40:03
version = 3.12.2



--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------


WARNING
-------
Type: Unknown
Device URI: gnome-keyring:: couldn't connect to: /tmp/keyring-VH8Jy8/pkcs11: File o directory non esistente

HP_Officejet_4620_series_FAX
----------------------------
Type: Unknown
Device URI: usb://HP/Officejet%204620%20series%20FAX?serial=CN2CO243CX05RT&interface=2
PPD: /etc/cups/ppd/HP_Officejet_4620_series_FAX.ppd
PPD Description: HP Officejet 4500 g510a-f hpijs, 3.12.2
Printer status: WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-VH8Jyprinter HP_Officejet_4620_series_FAX is idle. enabled since lun 29 apr 2013 20:43:03 CEST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.


----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
'hpaio' in '/etc/sane.d/dll.d/hplip'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-VH8Jy8/pkcs11: No such file or directory

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).


---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.



-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x6412 at 001:005:
Device URI: hp:/usb/Officejet_4620_series?serial=CN2CO243CX05RT
WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-VH8Jy8/pkcs11: File o directory non esistente
error: Unsupported model: Officejet_4620_series

---------------
| USER GROUPS |
---------------

stephan adm cdrom sudo audio dip plugdev lpadmin sambashare

error: User needs to be member of group 'lp' to enable print, scan & fax.
User member of group 'lpadmin'.

-----------
| SUMMARY |
-----------

error: 2 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html


Done.

posta anche a stampante accesa e collegata
hp-check -r

[StephanTO]

Dopo aver dato questo comando mi ha scritto in alto a destra dove fa le notifiche unsupported print (1900)

[Diabolik62]

devi aggiungerti al gruppo lp con
sudo gpasswd -a tuo_nome_utente lp
riavvia e riposta il ceck

[giulux]

non mi pare un problema multimediale
sposto

inoltre inseriti come hai fatto i listati rendono il post troppo lungo e di difficile lettura
in futuro incollali tra i tag [ code] e [ /code] che si creano cliccando su Codice in alto, sopra la finestra di scrittura

correggi i post precedenti cliccando su "modifica", poi evidenzia il listato, clicca su Codice e salva
ciao

[dantheman39]

Mi sembra che nessuno ha risolto questa domanda. Se me perdonate l'italiano maldestro, volevo notare che avevo lo stesso problema, e che l'ho risolto della seguente forma:

La mia versione di Ubuntu (12.04) gia aveva hplip installato, e quando ho tentato aggiornarlo m'ha detto che gia era aggiornata, però c'è una versione più nuova disponibile dallo sito di hplip e questo stampante funziona con la versione più nuova.

Tutto è in inglese, e non so quanto ne parli, dunque spiego brevemente ciò che succede (il migliore che posso):
Vai qua:
http://hplipopensource.com/hplip-web/index.html

Clicchi sul "Download HPLIP"

Selezioni la distribuzione e versione, per "3. Printer type" selezioni "Officejet/Officejet Pro", e dopo "HP Officejet 4620-E-All-in-one Printer"

Dopo ti dice che la versione che viene con Ubuntu 12.04 non funziona con lo stampante, e hai di installare la versione più nuova. Clicchi "Next"
Adesso ti dice che hai di usare lo software di installazione che forniscono loro. Clicchi "Next"

Dopo ti spiega come installare:
1. Clicchi "Download HPLIP"
2. Hai di fare andare lo software di installazione.
apri un terminale, e "cd" a l'ubicazione dov'è il pacchetto (per me era cd ~/Downloads)
lanci "sh hplip-3.13.5.run"
3. Selezioni il tipo d'installazione: ho scelto 'a' per "automatico"
4. Verifichi che la distribuzione e versione sono corretti.
5. Lanci il tuo password di sudo.
6. le "note della installazione" che avevo ricevuto hanno detto basicamente che avevo di fermare tutti gli applicazione aperti e scollegare lo stampante, e ho lanciato "r" per "restart/riavviare" il computer.

Dopo riavviare, colleghi lo stampante per usb, e in un terminale lanci "hp-setup".
Per me ha funzionato bene. L'unica cosa che non mi piaceva era che l'applicazione iniziasse ogni volta che accendevo il computer. Dunque l'ho tolto dalla lista di "startup applications", non so come sarà in italiano.

Spero che aiuti qualcuno, un saluto degli Stati Uniti.