problema stampa trattenuta (HP Photosmart C5180)

[hughes]

Codice: Seleziona tutto

dmesg | grep usb
[    0.137102] usbcore: registered new interface driver usbfs
[    0.137102] usbcore: registered new interface driver hub
[    0.137102] usbcore: registered new device driver usb
[    0.948126] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[    0.948127] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    0.948128] usb usb1: Product: EHCI Host Controller
[    0.948129] usb usb1: Manufacturer: Linux 4.15.0-135-generic ehci_hcd
[    0.948129] usb usb1: SerialNumber: 0000:00:1a.0
[    0.968133] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
[    0.968135] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    0.968136] usb usb2: Product: EHCI Host Controller
[    0.968136] usb usb2: Manufacturer: Linux 4.15.0-135-generic ehci_hcd
[    0.968137] usb usb2: SerialNumber: 0000:00:1d.0
[    0.969870] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
[    0.969871] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    0.969871] usb usb3: Product: xHCI Host Controller
[    0.969872] usb usb3: Manufacturer: Linux 4.15.0-135-generic xhci-hcd
[    0.969872] usb usb3: SerialNumber: 0000:00:14.0
[    0.972702] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003
[    0.972703] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    0.972703] usb usb4: Product: xHCI Host Controller
[    0.972704] usb usb4: Manufacturer: Linux 4.15.0-135-generic xhci-hcd
[    0.972704] usb usb4: SerialNumber: 0000:00:14.0
[    1.284077] usb 1-1: new high-speed USB device number 2 using ehci-pci
[    1.308022] usb 3-1: new high-speed USB device number 2 using xhci_hcd
[    1.308030] usb 2-1: new high-speed USB device number 2 using ehci-pci
[    1.448361] usb 1-1: New USB device found, idVendor=8087, idProduct=8008
[    1.448362] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    1.464732] usb 3-1: New USB device found, idVendor=03f0, idProduct=5811
[    1.464733] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[    1.464734] usb 3-1: Product: Photosmart C5100 series
[    1.464735] usb 3-1: Manufacturer: HP
[    1.464736] usb 3-1: SerialNumber: MY794Q61YX04MK
[    1.472399] usb 2-1: New USB device found, idVendor=8087, idProduct=8000
[    1.472401] usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    1.596045] usb 3-2: new low-speed USB device number 3 using xhci_hcd
[    1.740024] usb 1-1.5: new high-speed USB device number 3 using ehci-pci
[    1.751295] usb 3-2: New USB device found, idVendor=093a, idProduct=2510
[    1.751297] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    1.751298] usb 3-2: Product: USB Optical Mouse
[    1.751298] usb 3-2: Manufacturer: PixArt
[    1.820043] usb 2-1.5: new full-speed USB device number 3 using ehci-pci
[    1.906879] usb 1-1.5: New USB device found, idVendor=1bcf, idProduct=2984
[    1.906880] usb 1-1.5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    1.906881] usb 1-1.5: Product: Laptop_Integrated_Webcam_HD
[    1.906882] usb 1-1.5: Manufacturer: SunplusIT Inc
[    1.932385] usb 2-1.5: New USB device found, idVendor=8087, idProduct=07da
[    1.932386] usb 2-1.5: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    2.012042] usb 2-1.8: new full-speed USB device number 4 using ehci-pci
[    2.143135] usb 2-1.8: New USB device found, idVendor=0a5c, idProduct=5800
[    2.143136] usb 2-1.8: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[    2.143137] usb 2-1.8: Product: 5880
[    2.143137] usb 2-1.8: Manufacturer: Broadcom Corp
[    2.143138] usb 2-1.8: SerialNumber: 0123456789ABCD
[    2.143203] usb 2-1.8: config 0 descriptor??
[    2.176920] usb-storage 3-1:1.3: USB Mass Storage device detected
[    2.177063] scsi host5: usb-storage 3-1:1.3
[    2.177173] usbcore: registered new interface driver usb-storage
[    2.178351] usbcore: registered new interface driver uas
[    2.179948] usbcore: registered new interface driver usbhid
[    2.179948] usbhid: USB HID core driver
[    2.181754] input: PixArt USB Optical Mouse as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0/0003:093A:2510.0001/input/input7
[    2.181839] hid-generic 0003:093A:2510.0001: input,hidraw0: USB HID v1.11 Mouse [PixArt USB Optical Mouse] on usb-0000:00:14.0-2/input0
[    3.324336] usb 3-1: reset high-speed USB device number 2 using xhci_hcd
[    4.973548] usbcore: registered new interface driver btusb
[    4.985398] input: Laptop_Integrated_Webcam_HD: In as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5/1-1.5:1.0/input/input12
[    4.985491] usbcore: registered new interface driver uvcvideo
[    5.617754] usblp 3-1:1.1: usblp0: USB Bidirectional printer dev 2 if 1 alt 0 proto 2 vid 0x03F0 pid 0x5811
[    5.618322] usbcore: registered new interface driver usblp
[   10.738185] usblp0: removed
[   10.740095] usblp 3-1:1.1: usblp0: USB Bidirectional printer dev 2 if 1 alt 0 proto 2 vid 0x03F0 pid 0x5811
[   36.230839] usblp0: removed
[  271.673647] usb 3-1: USB disconnect, device number 2
[  292.474059] usb 3-1: new high-speed USB device number 4 using xhci_hcd
[  292.622557] usb 3-1: New USB device found, idVendor=03f0, idProduct=5811
[  292.622560] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  292.622562] usb 3-1: Product: Photosmart C5100 series
[  292.622563] usb 3-1: Manufacturer: HP
[  292.622565] usb 3-1: SerialNumber: MY794Q61YX04MK
[  292.623560] usblp 3-1:1.1: usblp0: USB Bidirectional printer dev 4 if 1 alt 0 proto 2 vid 0x03F0 pid 0x5811
[  292.623660] usb-storage 3-1:1.3: USB Mass Storage device detected
[  292.624602] scsi host5: usb-storage 3-1:1.3
[  312.384319] usblp0: removed
[ 1272.272339] usb 3-1: reset high-speed USB device number 4 using xhci_hcd
[ 1911.746179] usb 3-1: reset high-speed USB device number 4 using xhci_hcd

[hughes]

Durante le varie prove di installazione driver, mi sono state installate diverse stampanti. Ho notato che c´è un differenza nell´URI fra le stesse, ma per la stampa non ci sono problemi. Puó essere che ció crea problemi allo scanner ? Io non so quale dispositivo utilizza per acquisire le immagini ...

HP-Photosmart-C5100-series
Posizione: gabri-Latitude-E6540
URI della periferica: usb://HP/Photosmart%20C5100%20series?serial=MY794Q61YX04MK&interface=1
Produttore e modello: HP Photosmart c5100 Series, hpcups 3.18.4

HP-Photosmart-C5100
Posizione: gabri-Latitude-E6540
URI della periferica: usb://HP/Photosmart%20C5100%20series?serial=MY794Q61YX04MK&interface=1
Produttore e modello: HP Photosmart c5100 Series, hpcups 3.17.10

HP-Photosmart-c5100-2
Posizione:
URI della periferica: usb://HP/Photosmart%20C5100%20series?serial=MY794Q61YX04MK&interface=1
Produttore e modello: HP Photosmart c5100 Series, hpcups 3.18.4

Photosmart-C5100-series
Posizione: gabri-Latitude-E6540
URI della periferica: hp:/usb/Photosmart_C5100_series?serial=MY794Q61YX04MK
Produttore e modello: HP Photosmart c5100 Series, hpcups 3.17.10

[hughes]

Risultato di hp-doctor (ci sono alcuni errori)

Codice: Seleziona tutto

hp-doctor

HP Linux Imaging and Printing System (ver. 3.18.4)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


HP Linux Imaging and Printing System (ver. 3.18.4)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

 

Checking for Deprecated items....
No Deprecated items are found


Checking for HPLIP updates....

HP Linux Imaging and Printing System (ver. 3.18.4)
HPLIP upgrade latest version ver. 1.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Latest version of HPLIP is already installed.


Checking for Dependencies....

---------------
| SYSTEM INFO |
---------------

 Kernel: 4.15.0-135-generic #139-Ubuntu SMP Mon Jan 18 17:38:24 UTC 2021 GNU/Linux
 Host: gabri-Latitude-E6540
 Proc: 4.15.0-135-generic #139-Ubuntu SMP Mon Jan 18 17:38:24 UTC 2021 GNU/Linux
 Distribution: 12 18.04
 Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.18.4
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro  18.04 version 

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.18.4

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.18.4
html=/usr/share/doc/hplip-3.18.4
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.18.4
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: File o directory non esistente

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1611958488
pending_upgrade_time = 0
latest_available_version = 3.17.10

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hp:/usb/Photosmart_C5100_series?serial=MY794Q61YX04MK"
printer_name = HP-Photosmart-c5100
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list = 

[fax]
voice_phone = 
email_address = 

[installation]
date_time = 30.01.2021 00:42:19
version = 3.18.4


 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

--------------
| COMPILEDEP |
--------------

 gcc                  gcc - GNU Project C and C++ Compiler                         REQUIRED        -               7.5.0           OK         -
 make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.1             OK         -
 libtool              libtool - Library building support services                  REQUIRED        -               2.4.6           OK         -

------------------------
| General Dependencies |
------------------------

 libcrypto            libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.1           OK         -
 python-xml           Python XML libraries                                         REQUIRED        -               2.2.5           OK         -
 libnetsnmp-devel     libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           5.7.3           OK         -
 sane-devel           SANE - Scanning library development files                    REQUIRED        -               -               OK         -
 pil                  PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               1.1.7           OK         -
 pyqt4-dbus           PyQt 4 DBus - DBus Support for PyQt4                         REQUIRED        4.0             4.12.1          OK         -
 libpthread           libpthread - POSIX threads library                           REQUIRED        -               2.27            OK         -
 python-devel         Python devel - Python development files                      REQUIRED        2.2             2.7.17          OK         -
 cups-devel           CUPS devel- Common Unix Printing System development files    REQUIRED        -               2.2.7           OK         -
 python-dbus          Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.6           OK         -
 cups-ddk             CUPS DDK - CUPS driver development kit                       OPTIONAL        -               -               OK         -
 reportlab            Reportlab - PDF library for Python                           OPTIONAL        2.0             3.4.0           OK         -
 pyqt4                PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             4.12.1          OK         -
 libusb               libusb - USB library                                         REQUIRED        -               1.0             OK         -
 cups-image           CUPS image - CUPS image development files                    REQUIRED        -               2.2.7           OK         -
 python2X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             2.7.17          OK         -
 python-notify        Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               OK         -
 libjpeg              libjpeg - JPEG library                                       REQUIRED        -               -               OK         -
 sane                 SANE - Scanning library                                      REQUIRED        -               -               OK         -

----------------------
| Scan Configuration |
----------------------

 scanext              Scan-SANE-Extension                                          REQUIRED        -               3.18.4          OK         -
 hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.18.4          OK         'hpaio found in /etc/sane.d/dll.conf'

-------------------------
| External Dependencies |
-------------------------

 gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.26            OK         -
 scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.27          OK         -
 cups                 CUPS - Common Unix Printing System                           REQUIRED        1.1             2.2.7           OK         'CUPS Scheduler is running'
 network              network -wget                                                OPTIONAL        -               1.19.4          OK         -
 policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.105           OK         -
 xsane                xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             0.999           OK         -
 dbus                 DBus - Message bus system                                    REQUIRED        -               1.12.2          OK         -
 avahi-utils          avahi-utils                                                  OPTIONAL        -               0.7             OK         -

---------------------
| Python Extentions |
---------------------

 hpmudext             IO-Extension                                                 REQUIRED        -               3.18.4          OK         -
 cupsext              CUPS-Extension                                               REQUIRED        -               3.18.4          OK         -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/usb/Photosmart_C5100_series?serial=MY794Q61YX04MK' is a Hewlett-Packard Photosmart_C5100_series all-in-one
device `hpaio:/usb/Photosmart_C5100_series?serial=MY794Q61YX04MK' is a Hewlett-Packard Photosmart_C5100_series all-in-one


--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI                        Model                     
  --------------------------------  --------------------------
  hp:/usb/Photosmart_C5100_series?  HP Photosmart C5100 series
  serial=MY794Q61YX04MK                                       

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

 
HP-Photosmart-c5100
-------------------
Type: Unknown
Device URI: usb://HP/Photosmart%20C5100%20series?serial=MY794Q61YX04MK&interface=1
PPD: /etc/cups/ppd/HP-Photosmart-c5100.ppd
warning: Failed to read /etc/cups/ppd/HP-Photosmart-c5100.ppd ppd file
PPD Description: 
Printer status: la stampante HP-Photosmart-c5100 è inattiva.  è stata abilitata da Sa 30 Jan 2021 00:24:10 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

HP-Photosmart-c5100-2
---------------------
Type: Unknown
Device URI: usb://HP/Photosmart%20C5100%20series?serial=MY794Q61YX04MK&interface=1
PPD: /etc/cups/ppd/HP-Photosmart-c5100-2.ppd
warning: Failed to read /etc/cups/ppd/HP-Photosmart-c5100-2.ppd ppd file
PPD Description: 
Printer status: la stampante HP-Photosmart-c5100-2 è inattiva.  è stata abilitata da Sa 30 Jan 2021 00:25:20 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

HP-Photosmart-C5100-series
--------------------------
Type: Unknown
Device URI: usb://HP/Photosmart%20C5100%20series?serial=MY794Q61YX04MK&interface=1
PPD: /etc/cups/ppd/HP-Photosmart-C5100-series.ppd
warning: Failed to read /etc/cups/ppd/HP-Photosmart-C5100-series.ppd ppd file
PPD Description: 
Printer status: la stampante HP-Photosmart-C5100-series è inattiva.  è stata abilitata da Sa 30 Jan 2021 00:25:52 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

Photosmart-C5100-series
-----------------------
Type: Printer
Device URI: hp:/usb/Photosmart_C5100_series?serial=MY794Q61YX04MK
PPD: /etc/cups/ppd/Photosmart-C5100-series.ppd
warning: Failed to read /etc/cups/ppd/Photosmart-C5100-series.ppd ppd file
PPD Description: 
Printer status: la stampante Photosmart-C5100-series è inattiva.  è stata abilitata da Sa 30 Jan 2021 00:24:57 CET
Communication status: Good


--------------
| PERMISSION |
--------------

USB             Photosmart-C5100-series        Required        -        -        OK       Node:'/dev/bus/usb/003/004' Perm:'  root  lp rw- rw- rw- rw- r--'
 

Checking Permissions....


Checking for Configured Queues....
warning: Fail to read ppd=/etc/cups/ppd/HP-Photosmart-c5100.ppd file
warning: Insufficient permission to access file /etc/cups/ppd/HP-Photosmart-c5100.ppd
warning: Could not complete Queue(s) configuration check


Checking for HP Properitery Plugin's....
No plug-in printers are configured.
 
Diagnose completed...



More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html

[Roberto Pontecorvi]

Infatti:

Bus 003 Device 004: ID 03f0:5811 HP, Inc PhotoSmart C5100 series

ora la vede. Mi posti il risultato del comando:

Codice: Seleziona tutto

hp-doctor

Si vede che l'installazione della 3.17... a rimosso/reinstallato definitivamente qualche istruzione che era andata male.

[hughes]

Codice: Seleziona tutto

hp-doctor

HP Linux Imaging and Printing System (ver. 3.18.4)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


HP Linux Imaging and Printing System (ver. 3.18.4)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

 

Checking for Deprecated items....
No Deprecated items are found


Checking for HPLIP updates....

HP Linux Imaging and Printing System (ver. 3.18.4)
HPLIP upgrade latest version ver. 1.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Latest version of HPLIP is already installed.


Checking for Dependencies....

---------------
| SYSTEM INFO |
---------------

 Kernel: 4.15.0-135-generic #139-Ubuntu SMP Mon Jan 18 17:38:24 UTC 2021 GNU/Linux
 Host: gabri-Latitude-E6540
 Proc: 4.15.0-135-generic #139-Ubuntu SMP Mon Jan 18 17:38:24 UTC 2021 GNU/Linux
 Distribution: 12 18.04
 Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.18.4
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro  18.04 version 

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.18.4

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.18.4
html=/usr/share/doc/hplip-3.18.4
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.18.4
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: File o directory non esistente

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1611958488
pending_upgrade_time = 0
latest_available_version = 3.17.10

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hp:/usb/Photosmart_C5100_series?serial=MY794Q61YX04MK"
printer_name = HP-Photosmart-c5100
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list = 

[fax]
voice_phone = 
email_address = 

[installation]
date_time = 30.01.2021 14:17:40
version = 3.18.4


 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

--------------
| COMPILEDEP |
--------------

 gcc                  gcc - GNU Project C and C++ Compiler                         REQUIRED        -               7.5.0           OK         -
 make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.1             OK         -
 libtool              libtool - Library building support services                  REQUIRED        -               2.4.6           OK         -

------------------------
| General Dependencies |
------------------------

 libcrypto            libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.1           OK         -
 python-xml           Python XML libraries                                         REQUIRED        -               2.2.5           OK         -
 libnetsnmp-devel     libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           5.7.3           OK         -
 sane-devel           SANE - Scanning library development files                    REQUIRED        -               -               OK         -
 pil                  PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               1.1.7           OK         -
 pyqt4-dbus           PyQt 4 DBus - DBus Support for PyQt4                         REQUIRED        4.0             4.12.1          OK         -
 libpthread           libpthread - POSIX threads library                           REQUIRED        -               2.27            OK         -
 python-devel         Python devel - Python development files                      REQUIRED        2.2             2.7.17          OK         -
 cups-devel           CUPS devel- Common Unix Printing System development files    REQUIRED        -               2.2.7           OK         -
 python-dbus          Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.6           OK         -
 cups-ddk             CUPS DDK - CUPS driver development kit                       OPTIONAL        -               -               OK         -
 reportlab            Reportlab - PDF library for Python                           OPTIONAL        2.0             3.4.0           OK         -
 pyqt4                PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             4.12.1          OK         -
 libusb               libusb - USB library                                         REQUIRED        -               1.0             OK         -
 cups-image           CUPS image - CUPS image development files                    REQUIRED        -               2.2.7           OK         -
 python2X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             2.7.17          OK         -
 python-notify        Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               OK         -
 libjpeg              libjpeg - JPEG library                                       REQUIRED        -               -               OK         -
 sane                 SANE - Scanning library                                      REQUIRED        -               -               OK         -

----------------------
| Scan Configuration |
----------------------

 scanext              Scan-SANE-Extension                                          REQUIRED        -               3.18.4          OK         -
 hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.18.4          OK         'hpaio found in /etc/sane.d/dll.conf'

-------------------------
| External Dependencies |
-------------------------

 gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.26            OK         -
 scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.27          OK         -
 cups                 CUPS - Common Unix Printing System                           REQUIRED        1.1             2.2.7           OK         'CUPS Scheduler is running'
 network              network -wget                                                OPTIONAL        -               1.19.4          OK         -
 policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.105           OK         -
 xsane                xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             0.999           OK         -
 dbus                 DBus - Message bus system                                    REQUIRED        -               1.12.2          OK         -
 avahi-utils          avahi-utils                                                  OPTIONAL        -               0.7             OK         -

---------------------
| Python Extentions |
---------------------

 hpmudext             IO-Extension                                                 REQUIRED        -               3.18.4          OK         -
 cupsext              CUPS-Extension                                               REQUIRED        -               3.18.4          OK         -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

 
HP-Photosmart-c5100
-------------------
Type: Unknown
Device URI: usb://HP/Photosmart%20C5100%20series?serial=MY794Q61YX04MK&interface=1
PPD: /etc/cups/ppd/HP-Photosmart-c5100.ppd
warning: Failed to read /etc/cups/ppd/HP-Photosmart-c5100.ppd ppd file
PPD Description: 
Printer status: la stampante HP-Photosmart-c5100 è inattiva.  è stata abilitata da Sa 30 Jan 2021 01:33:28 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

HP-Photosmart-c5100-2
---------------------
Type: Unknown
Device URI: usb://HP/Photosmart%20C5100%20series?serial=MY794Q61YX04MK&interface=1
PPD: /etc/cups/ppd/HP-Photosmart-c5100-2.ppd
warning: Failed to read /etc/cups/ppd/HP-Photosmart-c5100-2.ppd ppd file
PPD Description: 
Printer status: la stampante HP-Photosmart-c5100-2 è inattiva.  è stata abilitata da Sa 30 Jan 2021 01:33:28 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

HP-Photosmart-C5100-series
--------------------------
Type: Unknown
Device URI: usb://HP/Photosmart%20C5100%20series?serial=MY794Q61YX04MK&interface=1
PPD: /etc/cups/ppd/HP-Photosmart-C5100-series.ppd
warning: Failed to read /etc/cups/ppd/HP-Photosmart-C5100-series.ppd ppd file
PPD Description: 
Printer status: la stampante HP-Photosmart-C5100-series è inattiva.  è stata abilitata da Sa 30 Jan 2021 01:33:28 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

Photosmart-C5100-series
-----------------------
Type: Printer
Device URI: hp:/usb/Photosmart_C5100_series?serial=MY794Q61YX04MK
PPD: /etc/cups/ppd/Photosmart-C5100-series.ppd
warning: Failed to read /etc/cups/ppd/Photosmart-C5100-series.ppd ppd file
PPD Description: 
Printer status: la stampante Photosmart-C5100-series è inattiva.  è stata abilitata da Sa 30 Jan 2021 01:33:28 CET
error: Unable to communicate with device (code=12): hp:/usb/Photosmart_C5100_series?serial=MY794Q61YX04MK
error: Device not found
error: Communication status: Failed


--------------
| PERMISSION |
--------------

 

Checking Permissions....


Checking for Configured Queues....
warning: Fail to read ppd=/etc/cups/ppd/HP-Photosmart-c5100.ppd file
warning: Insufficient permission to access file /etc/cups/ppd/HP-Photosmart-c5100.ppd
warning: Could not complete Queue(s) configuration check


Checking for HP Properitery Plugin's....
No plug-in printers are configured.
 

Checking for Printer Status....
error: 'Photosmart-C5100-series' Printer is either Powered-OFF or Failed to communicate.
Turn On Printer and re-run hp-doctor

Diagnose completed...



More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html

[hughes]

Ho notato anche un´altra cosa: se accendo il computer e DOPO accendo la stampante, con "lsusb" non la vede.
Viceversa se accendo la stampante PRIMA di accendere il computer, allora "lsusb" la vede

Codice: Seleziona tutto

Bus 003 Device 004: ID 03f0:5811 HP, Inc PhotoSmart C5100 series

[hughes]

Contrordine: ieri sera riuscivo a stampare, oggi non ci riesco piú e con lsusb la stampante non la vede piú, anche se accendo prima la stampante del computer .....

Codice: Seleziona tutto

lsusb
Bus 002 Device 004: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications Processor
Bus 002 Device 003: ID 8087:07da Intel Corp. Centrino Bluetooth Wireless Transceiver
Bus 002 Device 002: ID 8087:8000 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 1bcf:2984 Sunplus Innovation Technology Inc. 
Bus 001 Device 002: ID 8087:8008 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 009: ID 0951:1666 Kingston Technology DataTraveler 100 G3/G4/SE9 G2/50
Bus 003 Device 008: ID 0930:6544 Toshiba Corp. TransMemory-Mini / Kingston DataTraveler 2.0 Stick
Bus 003 Device 007: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 003 Device 006: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

[hughes]

Ho aperto HP Device Manager e mentre ieri la stampante la vedeva, oggi no e mi dá questo errore ....

[Roberto Pontecorvi]

Mi posti il risultato del comando:

Codice: Seleziona tutto

cat /etc/sane.d/hp.conf

Fai anche questa prova -> scollega la stampante dal pc -> avvia il pc -> quando il SO sarà pronte ricollega la stampante. Posta anche la schermata di - Cups.

[hughes]

Codice: Seleziona tutto

cat /etc/sane.d/hp.conf
scsi HP
# Uncomment the following if you have "Error during device I/O" on SCSI
#   option dumb-read
#
# The usual place for a SCSI-scanner on Linux
/dev/scanner
#
# USB-scanners supported by the hp-backend
# HP ScanJet 4100C
usb 0x03f0 0x0101
# HP ScanJet 5200C
usb 0x03f0 0x0401
# HP ScanJet 62X0C
usb 0x03f0 0x0201
# HP ScanJet 63X0C
usb 0x03f0 0x0601
#
# Uncomment the following if your scanner is connected by USB,
# but you are not using libusb
# /dev/usb/scanner0
#   option connect-device

[hughes]

Scollegato cavo usb stampante (con stampante accesa), riavviato il computer, quanto tutto pronto ricollegato cavo usb, questa è la schermata di CUPS alla voce "printers"

[hughes]

Ho provato a stampare un file con Libre Writer:

[Roberto Pontecorvi]

Scusa non mi sono spiegato bene la schermata che volevo era come quella del post -> da hughes » ieri, 1:40 - Se colleghi qualcosa alle porte usb, a parte la stampante, questa viene regolarmente riconosciuta? Posta il risultato del comando:

Codice: Seleziona tutto

cat /sys/module/usbcore/parameters/autosuspend

[hughes]

Penso che intendi la schermata di --> hughes, ieri, 0,40 (cosí ce l´ho io sui miei post) ...

[hughes]

Comunque ho acceso adesso il computer (con la stampante giá accesa e collegata) e questo è lsusb

Codice: Seleziona tutto

Bus 002 Device 004: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications Processor
Bus 002 Device 003: ID 8087:07da Intel Corp. Centrino Bluetooth Wireless Transceiver
Bus 002 Device 002: ID 8087:8000 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 1bcf:2984 Sunplus Innovation Technology Inc. 
Bus 001 Device 002: ID 8087:8008 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 007: ID 0951:1666 Kingston Technology DataTraveler 100 G3/G4/SE9 G2/50
Bus 003 Device 005: ID 0930:6544 Toshiba Corp. TransMemory-Mini / Kingston DataTraveler 2.0 Stick
Bus 003 Device 003: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 003 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root lsusb
Bus 002 Device 004: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications Processor
Bus 002 Device 003: ID 8087:07da Intel Corp. Centrino Bluetooth Wireless Transceiver
Bus 002 Device 002: ID 8087:8000 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 1bcf:2984 Sunplus Innovation Technology Inc. 
Bus 001 Device 002: ID 8087:8008 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 007: ID 0951:1666 Kingston Technology DataTraveler 100 G3/G4/SE9 G2/50
Bus 003 Device 005: ID 0930:6544 Toshiba Corp. TransMemory-Mini / Kingston DataTraveler 2.0 Stick
Bus 003 Device 003: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 003 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

[hughes]

Codice: Seleziona tutto

cat /sys/module/usbcore/parameters/autosuspend
2

[hughes]

Ho collegato, ad esempio, un´altra chiavetta usb ed lsusb la fa vedere (2 Kingston adesso)

Codice: Seleziona tutto

lsusb
Bus 002 Device 004: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications Processor
Bus 002 Device 003: ID 8087:07da Intel Corp. Centrino Bluetooth Wireless Transceiver
Bus 002 Device 002: ID 8087:8000 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 1bcf:2984 Sunplus Innovation Technology Inc. 
Bus 001 Device 002: ID 8087:8008 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 0951:1666 Kingston Technology DataTraveler 100 G3/G4/SE9 G2/50
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 007: ID 0951:1666 Kingston Technology DataTraveler 100 G3/G4/SE9 G2/50
Bus 003 Device 005: ID 0930:6544 Toshiba Corp. TransMemory-Mini / Kingston DataTraveler 2.0 Stick
Bus 003 Device 003: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 003 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

[hughes]

Ho provato ad aprire Simple Scan, non riesce ad acquisire immagini e mi ha dato anche un altro errore particolare ...

[hughes]

Ho anche provato con Xsane ...

[hughes]

Voglio provare di nuovo a reinstallare i driver 3.18.04, se riesco a completare l´installazione ...